←Back to Home

Privacy Policy

Last Updated: May 8, 2026

1.Introduction

ByondEdu ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our platform.

2.Information We Collect

Information You Provide

  • ●Account information: Name, email, password, profile photo
  • ●Payment information: Credit card details (processed by Stripe/Square)
  • ●Course content: Videos, materials, comments (Instructors)
  • ●Communications: Messages, support requests, feedback

Information We Collect Automatically

  • ●Usage data: Courses viewed, time spent, completion rates
  • ●Device data: Browser type, operating system, IP address
  • ●Cookies: Session cookies, preference cookies, analytics cookies

Information from Third Parties

  • ●Payment processors: Transaction confirmation
  • ●Social media: If you connect accounts (optional)
  • ●Analytics providers: Aggregated usage statistics

3.How We Use Your Information

Service Delivery

  • ●Provide and maintain the Platform
  • ●Process payments and payouts
  • ●Send course updates and notifications
  • ●Provide customer support

Improvement

  • ●Analyze usage patterns
  • ●Improve course recommendations
  • ●Develop new features
  • ●Train AI models (aggregated, anonymized)

Communication

  • ●Send transactional emails (receipts, course access)
  • ●Send marketing emails (opt-out available)
  • ●Respond to inquiries

Legal Compliance

  • ●Comply with legal obligations
  • ●Enforce our Terms of Service
  • ●Protect against fraud

4.How We Share Your Information

With Instructors

  • ●Your name and progress (if enrolled in their course)
  • ●Reviews and ratings you provide
  • ●Aggregated analytics (not individual data)

With Service Providers

  • ●Payment processors (Stripe, Square)
  • ●Cloud hosting (Vercel, AWS)
  • ●Analytics (aggregated only)
  • ●Email services (transactional)

Legal Requirements

  • ●When required by law
  • ●To protect our rights
  • ●In connection with business transfer

With Your Consent

  • ●When you explicitly authorize sharing
  • ●Social media sharing (optional)

5.Data Security

  • ●SSL/TLS encryption for data in transit
  • ●Encrypted storage for sensitive data
  • ●Regular security audits
  • ●Access controls and authentication

6.Data Retention

  • ●Account data: Retained while account is active
  • ●Course progress: Retained for course duration + 2 years
  • ●Payment records: Retained for 7 years (legal requirement)
  • ●Deleted accounts: Data removed within 30 days

7.Your Rights

Access and Portability

  • ●Request a copy of your data
  • ●Export course progress and certificates

Correction

  • ●Update incorrect information
  • ●Modify account settings

Deletion

  • ●Request account deletion
  • ●Request specific data removal

Opt-Out

  • ●Unsubscribe from marketing emails
  • ●Disable cookies (may affect functionality)

8.Children's Privacy

  • ●Platform is not intended for users under 18
  • ●We do not knowingly collect data from children
  • ●Contact us if you believe a child has provided data

9.International Users

  • ●Data may be processed in the United States
  • ●By using the Platform, you consent to data transfer
  • ●We comply with GDPR for EU users
  • ●We comply with CCPA for California residents

10.Cookies

Essential Cookies

  • ●Session management
  • ●Authentication
  • ●Security

Analytics Cookies

  • ●Usage tracking (anonymized)
  • ●Performance monitoring

Preference Cookies

  • ●Language settings
  • ●Display preferences

Managing Cookies

  • ●Browser settings to disable cookies
  • ●Note: Disabling may affect functionality

11.AI and Data Usage

AI Features

  • ●Course recommendations based on your activity
  • ●AI chat support (conversations not stored long-term)
  • ●AI avatar generation (with instructor consent)

Data Used for AI

  • ●Aggregated, anonymized usage patterns
  • ●Course completion data
  • ●Review sentiment analysis
  • ●Not individual personal data

12.Third-Party Links

  • ●Platform may contain links to third-party sites
  • ●We are not responsible for their privacy practices
  • ●Review their privacy policies before providing data

13.Changes to This Policy

  • ●We may update this policy at any time
  • ●Material changes will be notified via email
  • ●Continued use constitutes acceptance

14.Contact Us

For privacy questions or requests:

GDPR Requests (EU Users)

  • ●Email: gdpr@byondedu.com
  • ●Response within 30 days

CCPA Requests (California Users)

  • ●Email: ccpa@byondedu.com
  • ●Right to know, delete, and opt-out

Your privacy matters to us. We are committed to transparency and protecting your data.